Nationwide Retailer + Hypercore: Streamlined solutions for franchises nationwide

Challenge:

A nationwide RV retailer with over 220 locations was working independently with multiple carriers to manage their data and internet services. With new locations opening nationwide each week, this approach was both timely and costly to manage and operate. The network solution required a major overhaul and update to provide the necessary efficiency to serve all of their nationwide locations with the best possible service.

Solution:

Working quickly and reliably, Hypercore aggregated over 22 carriers to bring this comprehensive dedicated connectivity solution together for this nationwide customer. The solutions included COAX, fiber, DSL, point-to-point, and ethernet. These comprehensive connectivity solutions deliver personalized and dependable access to their locations.

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Outcome:

Hypercore provided an all-encompassing solution with one bill, one support and one point of contact. By consolidating their services through Hypercore, we we able to leverage best-in-class providers based on franchise locations, which keeps things very simple for the customer; giving them peace of mind and assurance that everything is handled in a consistent manner. Average store uptime has been significantly improved, the amount of site down events have been dramatically reduced.